Shipping policy

Shipping Policy

At OUTTA, we aim to deliver your order as quickly and smoothly as possible.

Processing Time

All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.

During high demand periods, processing times may be slightly extended.

Shipping Times

Shipping times vary depending on your location:

- Portugal: 3–7 business days  
- Europe: 5–10 business days  
- International: 7–15 business days  

Please note that these are estimated delivery times and may vary due to external factors.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Free shipping may be offered during promotions or for orders above a certain value.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Delays

OUTTA is not responsible for delays caused by shipping carriers, customs, or other external factors beyond our control.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

OUTTA is not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Contact

If you have any questions regarding shipping, please contact us at tomasmeneses249@gmail.com.

OUTTA — beyond the ordinary.